Just yourself! Our online application makes it simple and easy. Each person 18 or older who will be living in the apartment home will need to fill out an application. You may be asked for documentation of your income or identity after the application is submitted.

Our screening process considers credit worthiness, criminal background and rental history. You can review the Resident Selection Policy by contacting the management office.

Typically, within 48 hours from the time that you submitted all required documentation. In most cases, you can receive a decision within the same day.

Congratulations on your application approval!  The management team will contact you to coordinate the signing of your lease documents and schedule a move in date.  A move in package will provide you with the information you need to set up utilities and move into your new home.

The utilities included in the rent vary from community to community. Once you’ve selected the community that you’re interested in, you may visit the community’s website page or contact the management office for details.

We offer 12-month lease terms.

Rental payments can be made online via the Tenant Portal by

visiting www.morgankaylee.com. You can set up an account for your apartment. Rent is due on the first of the month.

To see which communities are dog-friendly and/or review the pet policy, you may contact the management office for more details. If you moved in without a pet but decide later to add one to your home, simply let the management office know so that they can register the pet within our system and provide you with a pet addendum.

We’re here to help with any maintenance issues that you experience. Your Resident Handbook can help you determine when you need maintenance service. This can be anything from appliance issues to plumbing concerns or anything else to help you enjoy your home. To request maintenance service, you can submit a maintenance request by

visiting the tenant portal at www.morgankaylee.com or by contacting the management office.

Call the management office. Every one of our rental communities has a 24-Hour answering service that is able to dispatch an on-call maintenance technician. If your maintenance emergency issue must be addressed immediately, a technician will be at your home within 30 minutes, anytime, day or night, 365 days a year.

Maintenance emergencies include:

• Major appliance failure
• Heat or hot water issues
• Water leaks
• Being locked out of your home
• Structural items like broken windows

Your Resident Handbook can also help you determine an emergency need. However, when in doubt, do not hesitate to call!

Fire and safety issues should be immediately reported to the Fire and/or Police Department.

Many of our rental communities offer convenient, on-site parking. To see if your community offers on-site parking, you may visit the community’s website page or contact the management office.